FAQ

How do I Join?

In order to join you must register to play at our website by clicking JOIN US.

How do I login if I forget which Email address I registered with?

If you forget your login or no longer have access to it then you will need to contact our Customer Service team to have it reset.

Am I eligible to Play?

On the participation date, you are must be over the age of legal consent as set by the law applying in the territory you are located in, and in any event you must be over 18 years of age. Players must also have a valid payment method in their own name.

What if I do not have a bank account?

Player require to have a valid bank account with his/her own name in order to play at CHOYSUN8. For more information, please contact our customer service.

How do I update my personal details?

Once you are logged into our website you can use the “My Account” link to update any of your personal details. If you change bank account details or the registered name on the account, please contact our customer service.

How can I deposit to play?

CHOYSUN8 provides major banks in Malaysia for player to deposit. Player can submit request through our online portal or contact our customer service.

How can I withdraw after winning?

You may submit your request through our online portal or contact our customer service. Withdrawal request will be process within 10 minutes to 1 day subjected to bank availability and daily demands.

What are the minimum and maximum stakes?

Stakes differ depending on the game. To find out about the stakes for a particular game you can access the “Help” screen from any game and find out information about stakes, payouts, win lines and game rules.

Are my personal details safe on your site?

CHOYSUN8 uses the latest encryption and protection technologies, to ensure that your personal information is completely secure. The privacy of your into is important to us and we adhere to strict confidentiality and privacy policies.

How do I contact customer support when I need assist?

Our customer service team can be contacted by Live Chat, WhatsApp and etc. You can go to our Contact Us page for other alternative way.

3 Days Attendance Bonus

Terms and Conditions:

1.  ChoySun8 Members must make deposits to their account for a minimum of 3 consecutive days . Only approved and successful deposits will count towards the calculation of the Perfect Attendance Bonus.

2. To claim the Perfect Attendance Bonus, ChoySun8 will contact you directly.

3. After the Third (3rd) day of perfect attendance, member can claim MYR8.

4. Malaysia Online Casino Free Credit Attendance start/continue when member make a minimum deposit MYR30 that day.

5. Bonus amount can play on all Game Suite, No Rollover requirement for withdrawal.

6. Each Casino Online Malaysia member only allowed having one registered account in ChoySun8, if we found out members creating more than one account, Casino Online Malaysia ChoySun8 will treat these accounts as an organizational account and ChoySun8 have the right to terminate the accounts, and credit will be frozen permanently.

7. The Malaysia Online Casino Free Credit Promotion may not be claimed in conjunction with any other promotions currently offered by ChoySun8 and is subject to on going review.

8. ChoySun8 has the right to change the Malaysia Online Casino Free Bet promotion and its terms at any time.

20% Midnight Bonus

Terms and Conditions:

1. ChoySun8 is giving away 20% Midnight Bonus payout for every existing member’s deposit transactions with a minimum deposit amount of RM30.

2. No maximum bonus payout.

3. Participant is required to achieve certain rollover requirements before his/her withdrawal request is approved, of which the said requirements are set out as below:

Bonus Payout : 20%
Rollover Requirements : 3x

——————————————
Scenario:
Reload Deposit Amount = RM30
Bonus Payout 20% = RM6
Rollover Requirements = (Deposit Amount + Bonus Payout) x 3
= (RM30 + RM6) x 3
= RM108

Member can only withdraw from account if he/she achieves the stipulated rollover requirements as calculated above.

4. ChoySun8 reserves the right to alter or terminate this promotion without prior notice from time to time.